1. Due to the light and screen difference. The item's color may be slightly different from the pictures.
2. Please allow 1-3cm differences due to manual measurement.
3. In Order To Portable Logistic Transit, We Will Fold The Mat. It May Has Creases When You Receive The Area Rug, And It Will Recover After A Few Days. Q: About the colour difference. A: Due to different shooting scenes and monitors. A little chromatic aberration in the real thing is normal. Please do not buy if you mind.
Q: About the crease. A: In order to facilitate transportation, we will fold the product, and it is normal to have creases after delivery. It will return to normal after a few days of normal use after opening. There is no need to worry.
Q: About cleaning. A: Carpet face down and pat gently several times. Use a soft brush to clean with detergent or rinse with water and shake whoever is dry to prevent shade drying in a cool, ventilated place.
Q: About logistics. A: The product will be shipped within 5 days after receiving the customer's payment order. The shipping time limit is 15-30 days. Excluding special circumstances. Please refer to the actual situation for the specific timeframe.
Q: About payout A: As it is a custom product, no refunds will be made for non-quality issues after receipt of the product. We do not accept, because of human preference as a reason to apply for a refund. Problems such as loss of logistics transportation and serious breakage can be applied for compensation. We will assist the customer to have the logistics provider pay out. Please consult customer service for specific details of the payout.